My jewelry is made to last. But life happens! So, if your item is in need of repair within 90 days of purchase, based on normal usage, please contact me by phone or email. Charges will apply based upon extent of repair. An estimate will be given prior to any work done. Rose D'Angelo Designs is not responsible for lost items. For your protection, please send all items via insured Parcel Post, FedEx or UPS. Payment for the repair must be included with the returned item.